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"SAFETY AT DuPONT" - NASA
ORGANIZATIONAL ISSUES Deborah L. Grubbe, P.E., DuPont
House Science Committee - 29 October 2003
I am a chemical engineer by training and have 25
years of experience with DuPont in engineering design,
construction and operations. My current role is
Corporate Director- Safety and Health.
Today I would like to focus my remarks on "Safety at
DuPont." In summary, good safety practice takes
committed leadership, educated personnel, integrated
safety systems, and a continuous attention to
detail. DuPont has been in business for over 200
years. We started as a manufacturer of black powder for
the US Government in 1802. DuPont first kept injury
statistics in 1912, installed an off the job safety
process in the 1950's, and worked with the US Government
to establish OSHA 1910.119 in the 1980's. Even today,
DuPont continues to improve its own safety systems. In
1994, DuPont established a Goal of Zero for injuries and
incidents, and in the year 2000, decided to adopt a Goal
of Zero for soft tissue injuries like, and not limited
to, carpal tunnel syndrome and back injuries.
DuPont always strives to improve its safety
performance. In fact, safety is a precarious subject;
just when you think you are good, that is the time you
should start to worry. The key is to never become
complacent. DuPont does have a leadership commitment to
put safety first and we are committed to continuous
improvement throughout our whole organization.
Safety conscious organizations hold similar
organizational attributes:
1. Safety comes first, and all organizational
leadership is actively engaged 2. Standards are
high, are well communicated, and everyone knows their
role 3. Line management is accountable for
safety 4. If the work cannot be done safely, it is
not done until it can be done safely. 5. Safety
systems, tools and processes are in place and training
is constant.
DuPont is a large organization, diverse in products,
in technologies, and in global locations. However, in
spite of this diversity, we have a single safety
culture. We have an integrated, disciplined set of
beliefs, behaviors, safety systems and procedures. The
safety culture is held together by committed and visible
leadership. We ensure that our contractors also have
similar management processes in place to manage their
own safety to high standards.
DuPont safety culture starts at the top of the
organization. Our CEO is actively engaged in leading
safety. He starts his key meetings with safety, and he
insists that safety come first on every employee's list.
He expects to be notified by his direct reports, of each
employee lost time injury or fatality, employee or
contractor, within 24 hours of the event.
Safety management is the unique balance of the carrot
and the stick. There must be recognition and reward, as
well as serious implications for blatant disregard of
safety procedures and standards. If a DuPont employee
continuously disregards procedures, he/she endangers
his/her life, the lives of his/her colleagues, the
shareholders' investment, and the health and welfare of
the communities where we do business. We usually prefer
that these kinds of people find work somewhere else.
Any person can stop any job at anytime if there is a
perceived safety danger. Employees are trained to look
out for each other and to ensure that they and their
colleagues work safely.
The corporate safety organization is accountable for
being the watchdog on corporate policy and for examining
how well DuPont executes against its own procedures.
This organization, in conjunction with business safety
leaders, also develops safety improvements. All
improvements are owned and implemented by the line
organization. There are multiple audits to ensure
compliance to standards. These audits can range from a
sales manager observing the driving habits of his/her
sales representatives, to an external consultant
evaluating how well we conduct our audits. The point is
that DuPont never stops looking for weaknesses in its
safety systems.
The corporate safety organization reports to a
separate leader. This person does not have a specific
business or manufacturing role and is accountable for
integrating safety, health and environmental excellence
as a core business strategy. His organization works with
each DuPont leader to ensure there is clear knowledge of
the risks present in his/her area, and to ensure safe,
injury-free operation.
Just as our CEO considers himself the "chief safety
officer" for DuPont, each of our managers and
supervisors are the chief safety officers for their
respective organizations. They are never relieved of
their safety duties. The safety organization in DuPont
is sometimes a consultant, sometimes a conscience, and
sometimes a leader. Our collective goal is to have every
employee and every contractor that works at our
facilities leave every day just as they arrived.
In 2002, over 80 percent of our 367 global sites
completed the year with zero lost time injuries. While
we are proud of the thousands of employees and their
achievements; we are not satisfied with this
performance. We believe that all injuries and incidents
are preventable. Complacency and arrogance are our
enemies.
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